by David Farris | Feb 6, 2022 | Uncategorized
For the first five years after buying the company virtually all customer interactions came through me. Granted, Vickie was invaluable (as always) with answering questions, handling all shipping and a multitude of other items but the day-to-day “customer service” and...
by David Farris | Dec 8, 2021 | Uncategorized
We are asked quite often, “why can’t you give me a firm completion date?” While that seems like a simple question, the answer, I’m afraid, is quite complex. Let’s start by looking at one of the “big box” manufacturers –...
by David Farris | Oct 29, 2021 | Uncategorized
One of our most requested items is banquettes. The good news is that we have spent much of the past year working on a super easy to understand, easy to order banquette program and it is finally ready to roll out! Unfortunately the web developers haven’t caught...
by David Farris | Sep 3, 2021 | Education
For years and years, 8 – 10 week lead times were the industry standard. Anytime you heard of a plant exceeding 10 weeks you automatically thought the worst. At least until the Pandemic of 2020 hit, 8 weeks was the standard amount of time it took to produce and...
by David Farris | May 25, 2021 | Uncategorized
You’ve heard the rumors and they are true! We are opening our own “to the trade” showroom at High Point Market on June 2, 2021- just in time for the spring (er..summer?) market! And what’s better – we are sharing the space with the uber...
