Furniture
University
Welcome Brenda!
For the first five years after buying the company virtually all customer interactions came through me. Granted, Vickie was invaluable (as always) with answering questions, handling all shipping and a multitude of other items but the day-to-day “customer service” and...
Understanding Production Schedules
We are asked quite often, "why can't you give me a firm completion date?" While that seems like a simple question, the answer, I'm afraid, is quite complex. Let's start by looking at one of the "big box" manufacturers - you know the ones with their names on big...
Banquettes!
One of our most requested items is banquettes. The good news is that we have spent much of the past year working on a super easy to understand, easy to order banquette program and it is finally ready to roll out! Unfortunately the web developers haven't caught up to...
What caused the long lead times?
For years and years, 8 - 10 week lead times were the industry standard. Anytime you heard of a plant exceeding 10 weeks you automatically thought the worst. At least until the Pandemic of 2020 hit, 8 weeks was the standard amount of time it took to produce and ship...
In the Showroom – June 2021
Wow! What a way to start! For those of you that made it to our new trade-only showroom at 410 N Wrenn in High Point - thank you! We had high hopes but low expectations - but you had something else in mind! You decided to blow us away with great traffic, wonderful...
New High Point Showroom
You've heard the rumors and they are true! We are opening our own "to the trade" showroom at High Point Market on June 2, 2021- just in time for the spring (er..summer?) market! And what's better - we are sharing the space with the uber talented artists from...
Is your Foam “Toxic”?
There are always a bunch of questions about foam - after all it is a petroleum by product and nobody is a big fan of petroleum these days. But we have done our best to source the highest quality foam available, always keeping an eye on balancing quality with cost. So...
Private Label, White Label, OEM – Knowing the Difference
In today's world of manufacturing there are many words used to describe the process by which one company produces a product or service that is then marketed and sold under the name of another company. You'd be surprised by the number of your favorite brands that are...
Everything You Need to Know About Seating Anthropometrics & Ergonomics
Have you ever heard the expression "Form follows Function"? It is a design principle used by designers that implies a product should be constructed based on functional needs. Too often, when it comes to furniture shopping, customers concentrate on the overall...
How to Choose the Right Cushions for your Upholstered Item
Imagine after buying a new sofa from a furniture retailer and your cushions are starting to sag within the first year. Sagging cushions are normally the first indicator that poor production methods and cheap materials were used. Not only are they uncomfortable, but...